0800 281 014 

APi (Asset Protection Integration) is a trading name of Sonic Security Services Limited.  www.sonicsecurity.co.uk Company No.2779190

Unit 5 Grange Road Business Estate, Geddington , Northamptonshire, NN14 1AL  Tel 01536 461200 Fax 01536 461201  Email sales@api-cctv.co.uk  

© 2017  |  Privacy Policy  |  Website Terms  |  NSI No.NAC/G/2493 | Safecontractor No.527775150 | VAT No.GB 576 8067 94

Hikvision Silver Partner
Axxon Certified Partner





Collection of personal information details from customers and their staff.


1.1 Information collected from existing and prospective customers and their staff for contact reasons may be supplied by the customer as a web site enquiry to the Company.  Such information is not kept without their knowledge and agreement.


1.1.1 Privacy notice (how we use your information)

Sonic Security Services Ltd keep all of your contact information to enable us to keep up to date records of your enquiry, contact and service details, also when a service is due and detailed information of equipment that we service or replace as applicable for you.  Also for the preparation of quotations, contracts and payment details.


1.1.2 Such information is retained by us will only be shared with the following:  where Police clearance is required or for a URN (unique reference number) for a security system, a remote monitoring centre for security systems. Only Police approved/NSI accredited monitoring centres are used by Sonic Security Services Ltd. Or a marketing response to such enquiries made to the Company Data Controller.


1.1.3 Such information received from our customers shall be reviewed from time to time in line with new information/decisions of the information  Commissionaire, tribunals and courts.  Information processes shall also be noted for discussion during the Company Management Review meetings. Should you have any queries please contact the Company Data Controller by email to email@sonicsecurity.co.uk, telephone 01536 461200 or post to Sonic Security Services Ltd, Unit 5 Grange Road Business Estate, Grange Road, Geddington, Kettering, Northamptonshire, NN14 1AL.




2.1 Staff details are kept by the company and are shared between admin and data control.  We also use a specialist screen and vetting Company (Staff Vetting) for all our staffing and vetting processes.  


2.1.1 Prospective employees shall supply such previous job and work dates etc. for screening and vetting purposes for onward transmission to our specialist vetting Company, who provide data processing on behalf of the Company Data Controller or other designated person as applicable.




2.2.1 Due to the standards dictated through the GDPR and the NSI of which the latter carries out inspections of the Company to ensure compliance with areas of Security and BS/EN Processes. One such area is the screening and vetting process of staff and the monitoring of customer information via our PC management system Mentor Cash.


2.2.2 Information given to Sonic Security Services Ltd from our customers or prospective employees will be kept on file as noted in item 1.1 of the Privacy Notice.  Such customer information may be required by a third party monitoring station for their systems surveillance contact.  Any supplied customer information shall be in written format on Company documents and emailed to the company for compliance checks prior to onward transmission to the appropriate Alarm Receiving Centre.  Such information to be deleted on termination of any agreement between our customer and the Company, after a period of 1 year from such termination. Under no circumstances shall any such information be sold or used by any other party/persons/Company other than those noted in item 1.1 and 2.2.2 as designated by the Company Data Controller. The Data processor shall comply with all aspects of BS  for staff screening and vetting.  Who shall also give appropriate information to the Company Data Controller on such screening process as applicable when requested. The Company Data controller shall keep appropriate record information of the information flow to and from our Data Processor, customers Police and employees as applicable. The Company Data Controller shall ensure that the Data Processor may only use and disclose such personal data in accordance with the Company Data Controllers instructions.  The Data Processor must take appropriate security measures to protect such data and feed back such processes to the Company Data Controller as requested from time to time.


2.2.3 The Company Data Controller shall keep appropriate record information of special security clearance required from various Police Authorities, for both customers and Company staff for security clearance required as applicable.


2.2.4 The Company Data Controller in conjunction with the Company Management Review shall ensure that they are satisfied that any sub-processing will not materially increase the security risk to the data being processed nor adversely effect the rights of the data subjects.


2.2.5 The Company Data Controller shall also inform prospective customers and employees that such information provided to the Company shall be retained by the Company Data Controller for contact information.  Such information provided to the Company shall not be used for any control purpose or marketing direct other than to inform such customers of special offers as may be applicable from time to time.


2.2.6 Information collection. Personal data means any information about an individual from which that person can be identified, either directly or in combination with other personal data that we may hold.  This may include information such as name, address, email address and telephone numbers.  We may also hold technical data about you such a IP address, browser, location and other technology on the devices you use to access our website, services or contact us link. We may use a “cookie” to facilitate improved navigation within the site.  The cookie expires after you leave the website.  Cookies aresmall test files stored in a user’s browser.  If you are concerned about cookies and do not wish to receive them, you may set your internet browser to notify you when you receive a cookie.  You can then decide to either accept or reject it.  However, under specific circumstances, you may be denied access to some parts or our site if your browsers reject cookies. To ensure that our website is well managed, we or our service provider may track information on our systems and collect technical data about you such as your domain, device or browser type.  This information is reported to our webmasters who use the information to analyze the number of visitors to different areas of the site to make sure that our website is serving as a useful and effective information source. Professional data we may hold about you includes information collected in order to provide services for you and marketing data will include information about your preferences in receiving marketing from us and our third parties. Your personal data may be given to us through the website, in person, filling in forms, or by telephone, email, post or SMS.  You may volunteer personal data to us in order to use our services, submit an enquiry or request information to be sent to you. Where we need to collect personal data under the terms of a contract we have with you and you fail to provide that information when requested, we may not be able to perform the service for you.  In this case, we may have to review a service you have with us, however, you will be notified if this is the case. We do not seek sensitive information (eg, data relating to race or ethnic origin, religious beliefs, criminal record, physical or mental health, or sexual orientation) from you.


Cookie Policy for Sonic Security Services Website


What Are Cookies  

As is common practice with almost all professional websites this site uses cookies, which are tiny files that are downloaded to your computer, to improve your experience. This page describes what information they gather, how we use it and why we sometimes need to store these cookies. We will also share how you can prevent these cookies from being stored however this may downgrade or 'break' certain elements of the sites functionality.


For more general information on cookies see the Wikipedia article on HTTP Cookies...


How We Use Cookies  

We use cookies for a variety of reasons detailed below. Unfortunately in most cases there are no industry standard options for disabling cookies without completely disabling the functionality and features they add to this site. It is recommended that you leave on all cookies if you are not sure whether you need them or not in case they are used to provide a service that you use.


Disabling Cookies  

You can prevent the setting of cookies by adjusting the settings on your browser (see your browser Help for how to do this). Be aware that disabling cookies will affect the functionality of this and many other websites that you visit. Disabling cookies will usually result in also disabling certain functionality and features of the this site. Therefore it is recommended that you do not disable cookies.


The Cookies We Set  

When you submit data to through a form such as those found on contact pages or comment forms cookies may be set to remember your user details for future correspondence.


Third Party Cookies  

In some special cases we also use cookies provided by trusted third parties. The following section details which third party cookies you might encounter through this site.


This site uses Google Analytics which is one of the most widespread and trusted analytics solution on the web for helping us to understand how you use the site and ways that we can improve your experience. These cookies may track things such as how long you spend on the site and the pages that you visit so we can continue to produce engaging content.


For more information on Google Analytics cookies, see the official Google Analytics page.


Third party analytics are used to track and measure usage of this site so that we can continue to produce engaging content. These cookies may track things such as how long you spend on the site or pages you visit which helps us to understand how we can improve the site for you.


More Information  

Hopefully that has clarified things for you and as was previously mentioned if there is something that you aren't sure whether you need or not it's usually safer to leave cookies enabled in case it does interact with one of the features you use on our site. However if you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: email@sonicsecurity.co.uk

Phone: 01536 461200


Privacy Policy for Sonic Security Services Website


This privacy policy has been compiled to better serve those who are concerned with how their 'Personally identifiable information' (PII) is being used online. PII is information that can be used on its own or with other information to identify, contact, or locate a single person, or to identify an individual in context. Please read our privacy policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.


What personal information do we collect from the people that visit our blog, website or app?  When ordering or registering on our site, as appropriate, you may be asked to enter your name, business name, address and website details other details to help you with your experience.

When do we collect information?  We collect information from you when you fill out a form or by Google Analytics or Lead Logistics coding in our website.

How do we use your information?  We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain other site features in the following ways:


    • To allow us to better service you in responding to your customer service requests.


How do we protect visitor information?  We do not use vulnerability scanning and/or scanning to PCI standards.  We do not use an SSL certificate


    • We do not need an SSL because:


The Customers only provide their PII information at their own option or preference.


Do we use 'cookies'?  

Yes. Cookies are small files that a site or its service provider transfers to your computer's hard drive through your Web browser (if you allow) that enables the site's or service provider's systems to recognize your browser and capture and remember certain information. For instance, we use cookies to help us remember and process the items in your shopping cart. They are also used to help us understand your preferences based on previous or current site activity, which enables us to provide you with improved services. We also use cookies to help us compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future.


We use cookies to  

Compile aggregate data about site traffic and site interactions in order to offer better site experiences and tools in the future. We may also use trusted third party services that track this information on our behalf.  You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.  If you disable cookies off, some features will be disabled It won't affect the users experience that make your site experience more efficient and some of our services will not function properly.  However, you can still place orders .


Third Party Disclosure  

No, we do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others' rights, property, or safety.  However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Third party links  

Occasionally, at our discretion, we may include or offer third party products or services on our website. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.



Google's advertising requirements can be summed up by Google's Advertising Principles. They are put in place to provide a positive experience for users.




We have not enabled Google AdSense on our site but we may do so in the future.  Users will be notified of any privacy policy changes:


    • On our Privacy Policy Page


Users are able to change their personal information:


    • By emailing us


How does our site handle do not track signals?  

We don't honor do not track signals and do not track, plant cookies, or use advertising when a Do Not Track (DNT) browser mechanism is in place. We don't honor them because:


We use source code to track businesses which have visited our website, but this does not provide us with individual personal information of the website visitor


Does our site allow third party behavioral tracking?  

It's also important to note that we allow third party behavioral tracking.  We do not specifically market to persons under 16.


Website Terms  

Please read our Website Terms in addition to the Privacy Policy.


Contact Details  If you are still looking for more information then you can contact us through one of our preferred contact methods.

Email: email@sonicsecurity.co.uk Phone: 01536 461200

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